Antique Collection will ship International customers By UPS/FEDEX/USPS, UPS/fedex which may take 4-5 working days in delivery. USPS First Class Mail International may take 12-20 business days USPS Priority Mail International may take 9-12 business days. Sometimes it may take longer than normal delivery time due to unfortunate reasons (such as package is held at custom/duty for inspection). USPS First Class Mail International may take 12-20 business days . Whatever Charges by carrier will be charged, Any duty/fee levied by customs or any other government agency will Shall be born by Buyer. Shipping cost depends on weight, value of order. You can track your shipment on website of carrier .If you do not get shipment well in time, you can contact to us/carrier.If shipment is lost than you have to look for survey of insurance. We will help you in getting claim. Customer should wait for few days. |
If your address has changed after shipping you can ask to carrier/us. TRANSIT RISK - All orders sent Antique collection by are fully insured to customers. |
In case of loss of order while 'in transit' Antique collection, shall re-process the order. However, Antique collection shall not be responsible for loss of packages during transit or any damages to package (full or partial) only for international shipments.once the same has been delivered to the carrier agency. |
TRACKING OF SHIPMENT Antique collection - shall provide details of shipment via email alerts to the customer, once package is handed over to the carrier agency. |
The email alerts shall contain the transport/courier agency's website details along with tracking number and expected date of delivery. The Customer may use the said details to keep a check on status of the package. Please note that tracking numbers for orders shipped may take up to 24 business hours to become active on the websites. |
REQUEST FOR CHANGE OF POSTAL ADDRESS - Postal Address as provided by the Customer may be changed within 48 hours of placing of Order,and not later; by making the said request via email to sales@silverbeadsfindings.com |
IN CASE OF DELAYS - Time to ship mentioned on our website against each item is indicative and approximate values only and sometimes due to situations beyond our control, delays may occur. |